Tenant Guide – Renting Made Simple

Step Into Your New Home with Ease

From application to moving in and beyond, we make the renting process transparent, fair, and stress-free. Here’s what you need to know.

The Letting Agent’s Role

A letting agent is hired by a landlord to manage the rental of their property, meaning their primary duty is to the landlord. However, they are legally required to treat tenants fairly and adhere to a significant body of regulation.

The services a tenant receives depend on whether the property is 'Let-Only' or 'Fully Managed'.

Let-Only/Tenant-Find

The agent's involvement is limited to the start of the tenancy. They market the property, conduct viewings, handle referencing, and draw up the tenancy agreement. Once the tenant moves in, all further dealings (rent payments, repairs) are directly with the landlord.

Fully Managed

The agent is the tenant's main point of contact for the entire tenancy. They handle everything from finding the tenant to collecting rent, arranging repairs, and managing the move-out process.

From Application to Move-Out

Pre-Tenancy: Securing a Property

To rent a property, you'll undergo a thorough vetting process to ensure you're a suitable tenant.

Identity and 'Right to Rent' Checks

Photo ID and proof of legal right to rent in the UK

Credit Check

Assessment of credit history, CCJs, and bankruptcy orders

Affordability Check

Income verification (typically 2.5x annual rent required)

Previous Landlord Reference

History of rent payments and property maintenance

Frequently asked questions

You fill out an application form and we'll run credit and reference checks. To reserve the property, you'll pay a small holding deposit, which goes towards your first month's rent.

Still have questions?

Contact us directly — our team is here to help you with guidance, answers, and personalized support every step of the way.